Terms of Service for Khyal Social
Effective Date: January 1, 2025
1. Acceptance of Terms
By accessing or using Khyal Social’s website (https://khyalsocial.com) and platform (the “Service” or “Tool”), you agree to be bound by these Terms of Service (“Terms”), our Privacy Policy (https://khyalsocial.com/privacy-policy), and any other guidelines, rules, or policies referenced herein. If you do not agree, please do not use the Service.
2. Eligibility
You must be at least 16 years old (or 18 in California) to use Khyal Social. By registering, you represent and warrant that you meet the age requirement and that all information provided is accurate and complete.
3. Account Registration & Security
- Account Creation: To access certain features, you must register and provide accurate personal and business information.
- Authentication: You are responsible for maintaining the confidentiality of your login credentials. Notify us immediately of any unauthorized use of your account.
- Account Integrity: You agree not to share your account credentials or allow others to access your account.
4. Service License & Restrictions
- Limited License: Subject to your compliance with these Terms, Khyal Social grants you a non-exclusive, non-transferable, revocable license to access and use the Service for managing and scheduling social media content.
- Restrictions: You may not (i) reverse engineer, decompile, or disassemble any portion of the Service; (ii) rent, lease, sublicense, or resell access; (iii) introduce malicious code; or (iv) use the Service in violation of applicable laws or third-party rights.
5. User Content & Conduct
- User Content: You retain all ownership of content you post via the Service (“Your Content”), but grant Khyal Social a worldwide, royalty-free license to operate, display, reproduce, and distribute that content solely to provide the Service.
- Acceptable Use: You will not upload, post, or transmit content that is unlawful, infringing, defamatory, obscene, or otherwise objectionable. Khyal Social reserves the right to remove or disable access to content that violates these Terms.
6. Subscription Plans & Billing
- Service Plans: Khyal Social offers tiered subscription plans with varying features and limits. Plan details and pricing are available on our Pricing page.
- Payments: All payments are processed by Stripe. We do not store your payment card details.
- Billing Cycle: Subscriptions renew automatically at the end of each billing cycle unless canceled prior to renewal.
- Refunds: Except as required by law, all fees are non-refundable. Partial-period refunds are granted only at our discretion.
7. Third-Party APIs & Integrations
- API Access: You authorize Khyal Social to access third-party social media and AI APIs (e.g., Facebook, LinkedIn, OpenAI) using credentials you provide.
- API Terms: Your use of third-party APIs is governed by those providers’ terms and privacy policies. You agree to comply with any usage limits or restrictions imposed by those APIs.
8. Intellectual Property
- Service IP: Khyal Social and its licensors own all rights, title, and interest in the Service, including software, documentation, trademarks, and content, excluding Your Content.
- Feedback: Any suggestions or feedback you provide regarding the Service are non-confidential and become Khyal Social’s property without restriction.
9. Termination & Suspension
- Termination by You: You may delete your account at any time via account settings.
- Termination by Khyal Social: We may suspend or terminate your access for breach of these Terms or for any reason with notice.
- Effect of Termination: Upon termination, your right to access the Service ends. We may delete or anonymize your account data in accordance with our Privacy Policy.
10. Disclaimers & Limitation of Liability
- No Warranties: The Service is provided “as is” and “as available,” without warranties of any kind.
- Limitation of Liability: To the maximum extent permitted by law, Khyal Social’s total liability arising out of or relating to the Service is limited to the amount you paid in the prior 12 months.
11. Indemnification
You agree to defend, indemnify, and hold harmless Khyal Social, its officers, directors, employees, and agents from any claims, damages, liabilities, or expenses arising out of your use of the Service or violation of these Terms.
12. Governing Law & Dispute Resolution
- Governing Law: These Terms are governed by the laws of Saudi Arabia, without regard to conflict of laws principles.
- Dispute Resolution: Parties agree to first attempt to resolve disputes informally. If unresolved, disputes may be submitted to binding arbitration in Riyadh under the rules of the Saudi Center for Commercial Arbitration.
13. Changes to Terms
We may update these Terms for legal, operational, or feature-related reasons. We will notify you in advance via email or in-app notifications. Continued use after changes constitutes acceptance.
14. Contact Information
If you have questions or concerns about these Terms, contact us at:
Email: hello@khyalsocial.com
Address: Prince Mohammed Bin Abdulrahman Rd, Al Malqa, Riyadh 13521, Saudi Arabia